My Warm Home Discount hasn't been paid (I live in Scotland; and I pay by Direct Debit or when I get a bill)

Are you in the Warm Home Discount Core Group; or have you successfully applied to the Warm Home Discount Scheme 2025/26?

If so, you'll get £150 credit added to your account by 31 March 2026.

You'll see £142.86 credit added to your bill when it's been paid (this is because VAT is calculated separately at the end of your bill – your net discount is still £150).