Help to pay and manage your bills
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I've had a letter that says I'll get the Warm Home Discount.
I pay for my energy by...
The problem is...
My Warm Home Discount hasn't been paid (I live in England or Wales; and I pay by Direct Debit or Card, Cash or Cheque)
Have you had a letter from the government to say that you're getting your Warm Home Discount?
If so, you should get your rebate by 31 March 2024.
You'll see £142.86 credit added to your bill when it's been paid (this is because VAT is calculated separately at the end of your bill – your net discount is still £150).