My Warm Home Discount hasn't been paid (I live in England or Wales; and I pay by Direct Debit or Card, Cash or Cheque)

Have you had a letter from the government to say that you're getting your Warm Home Discount?

If so, you should get your rebate by 31 March 2024.

You'll see £142.86 credit added to your bill when it's been paid (this is because VAT is calculated separately at the end of your bill – your net discount is still £150).