Back to Help CentreMeter and meter readings I'm having trouble with a... Smart Pay As You Go Meter Prepayment meter (not smart) No energy supply or disconnection Faulty or damaged meter Smart Meter or In-Home Device Meter readings I've just had my smart meter installed... Yes No The problem is... Smart meter stopped sending readings My meter is damaged My smart meter doesn't have an in-home display – how can I get one? My new smart meter isn't working yet Faulty or damaged in-home display (smart) My smart meter doesn't have an in-home display – how can I get one? You can get a free in-home display, as long as your smart meter is connected to the network.So if you know your meter sends us readings, please get in touch to order an in-home display. Did that solve your problem? SolvedI still need help Excellent news! We're glad we could help.Leave feedbackLog into MyAccountHelp Centre home Looks like you need some more help Get in touchContact UsGive feedbackHelp Centre home Back to all in Meter and meter readings Search the help centre Search (optional)
The problem is... Smart meter stopped sending readings My meter is damaged My smart meter doesn't have an in-home display – how can I get one? My new smart meter isn't working yet Faulty or damaged in-home display (smart)
My smart meter doesn't have an in-home display – how can I get one? You can get a free in-home display, as long as your smart meter is connected to the network.So if you know your meter sends us readings, please get in touch to order an in-home display. Did that solve your problem? SolvedI still need help