How do I pay for my energy?

You can check how you pay for your energy in your online account. You'll be on one of the following payment methods:

Direct Debit

Pay automatically from your bank account each month. Your payments are spread across the year to help manage your energy costs.

Pay on receipt of bill

Receive a bill monthly or quarterly and make payment by the date shown on your bill.

Smart Pay As You Go

Pay for your energy in advance using our app, online, by phone or in participating stores. You choose when and how much credit to add to your smart meter.

Traditional prepayment meter

Pay for your energy in advance by topping up your meter in participating stores. You choose when and how much credit to add to your meter.