Help to pay and manage your bills
I need help with...
I'd like to...
Show me ways to cut my energy bills...
I'd like to...
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Get energy-saving tips to reduce your bills
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Get personalised energy-saving advice from your Energy Hub
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Get help with debt and managing your energy bills with Citizens Advice Plymouth
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Get help and advice to reduce your energy bills from independent organisations and charities
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Make energy-saving home improvements – for free on the ECO4 scheme
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Get financial aid from the EDF Support Fund
Have you had independent debt advice (you need to get this before you can apply)
How do I get independent debt advice, so I can apply to the EDF Customer Support Fund?
Our Customer Support Fund helps our vulnerable customers who are struggling with energy bills and debt.
You can apply for a grant or support from the fund, but only after you have had independent debt advice.
Get free independent debt advice
We've teamed up with Citizens Advice Plymouth so that you can get free, independent advice to help manage your debt and reduce your energy costs.
The team can also help you with:
- Energy poverty
- Benefits and grants
- Financial hardship