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How and when is the Warm Home Discount paid (I have a non-smart prepayment meter)?
You'll get your £150 rebate from the company who was supplying your electricity on 21 August 2022.
If we supplied your electricity on that date, you'll get a £150 voucher sent out between November 2022 and March 2023.
It gets sent by the Post Office® – so look out for a Post Office-marked envelope!
You must redeem your voucher at the Post Office® (you'll get instructions on how to do this with your voucher).
You can ask the Post Office® to add your rebate to your electricity key or gas card, or split it between both.
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