Help to pay and manage your bills
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Show me ways to cut my energy bills...
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Get energy-saving tips to reduce your bills
Get personalised energy-saving advice from your Energy Hub
Get help with debt and managing your energy bills with Citizens Advice Plymouth
Get help and advice to reduce your energy bills from independent organisations and charities
Make energy-saving home improvements – for free on the ECO4 scheme
Get financial aid from the EDF Support Fund
Have you had independent debt advice (you need to get this before you can apply)
Get help from our Customer Support Fund
Our Customer Support Fund gives grants and support to vulnerable customers who are struggling with energy debt.
It can help with electricity or gas bill debts, and provide essential white goods such as a fridge or cooker.
But before you apply for funding, you need to get independent debt advice.
Find out how to get free debt advice
How to apply
Once you've had independent debt advice, you can apply to our Customer Support Fund on the Let's Talk website. To apply, you will need:
- Your EDF account number (find it on your energy bills or EDF emails)
- The current debt balance on all EDF accounts you have
- Details of your household finances and vulnerability
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