Terms and conditions - current tariffs

Together Total Service Dec21v2 welcome booklet (PDF) Launched 3 December 2019 - Only available via Utility Discount

Simply Online 1 Year Fix Dec20v4 welcome booklet (PDF) Launched 3 December 2019 - Only available via 3rd party comparison websites

Simply Online Mar21v8 welcome booklet (PDF) Launched 3 December 2019 - Only available via 3rd party comparison websites

Total Service Sep21 welcome booklet (PDF) Launched 2 December 2019 - Renewal tariff eligibility criteria applies

Easy Online Sep21 welcome booklet (PDF) Launched 28 November 2019 - Renewal tariff eligibility criteria applies

More Together Feb21 welcome booklet (PDF) Launched 28 November 2019 - Eligibility criteria applies. Closed customer group

Better Together Feb21 welcome booklet (PDF) Launched 28 November 2019 - Partner exclusive tariff, eligibility criteria applies

Together Online May21 welcome booklet (PDF) Launched 26 November 2019 - Eligibility criteria applies. Closed customer group

Total Service 2 Year Fix Jan22 welcome booklet (PDF) Launched 26 November 2019

Simply Online Mar21v6 welcome booklet (PDF) Launched 22 November 2019 - Only available via 3rd party comparison websites

Simply Online 1 Year Fix Dec20v2 welcome booklet (PDF) Launched 22 November 2019 - Only available via 3rd party comparison websites

Easy Online 18 Month Fix Jun21 welcome booklet (PDF) Launched 15 November 2019

Easy Online+Smart Home Jan22 welcome booklet (PDF) Launched 15 November 2019

Total Service Renewal May21 welcome booklet (PDF) Launched 12 November 2019 - Renewal tariff eligibility criteria applies

Easy Online Renewal May21v3 welcome booklet (PDF) Launched 12 November 2019 - Renewal tariff eligibility criteria applies

Easy Online Renewal Apr21v7 welcome booklet (PDF) Launched 8 November 2019 - Renewal tariff eligibility criteria applies

Easy Online+BoilerCare Nov21 welcome booklet (PDF) Launched 6 November 2019

Simply Online+BoilerCare Nov21 welcome booklet (PDF) Launched 6 November 2019 - Only available via 3rd party comparison websites

Easy Online Aug21 welcome booklet (PDF) Launched 4 November 2019 - Renewal tariff eligibility criteria applies

Easy Online Aug21v2 welcome booklet (PDF) Launched 4 November 2019 - Renewal tariff eligibility criteria applies

Easy Online Aug21v3 welcome booklet (PDF) Launched 4 November 2019 - Renewal tariff eligibility criteria applies

Easy Online Aug21v4 welcome booklet (PDF) Launched 4 November 2019 - Renewal tariff eligibility criteria applies

Total Service Aug21v2 welcome booklet (PDF) Launched 4 November 2019 - Renewal tariff eligibility criteria applies

Welcome Apr20 welcome booklet (PDF) Launched 25 October 2019 - Only availble to ex Toto Customers

Welcome Prepay Apr20 welcome booklet (PDF) Launched 25 October 2019 - Only availble to ex Toto Customers

Easy Online Jul21 welcome booklet (PDF) Launched 18 October 2019 - Renewal tariff eligibility criteria applies

Easy Online Jul21v2 welcome booklet (PDF) Launched 18 October 2019 - Renewal tariff eligibility criteria applies

Easy Online Jul21v3 welcome booklet (PDF) Launched 18 October 2019 - Renewal tariff eligibility criteria applies

Total Service Aug21 welcome booklet (PDF) Launched 18 October 2019 - Renewal tariff eligibility criteria applies

Easy Online Renewal Apr21v6 welcome booklet (PDF) Launched 9 October 2019 - Renewal tariff eligibility criteria applies

GoElectric Jan21 welcome booklet (PDF) Launched 1 October  - Only available to customers with an electric vehicle or having purchased a heat pump from EDF Energy

Prepay Total Service May21 welcome booklet (PDF) Launched 1 October

Flexible Control Mar21 welcome booklet (PDF) Launched 1 March 2019 (Eligibility criteria applies)

ECO 20:20 welcome booklet (PDF)

Standard (Variable) welcome booklet (PDF)

Standard (Variable) Prepayment welcome booklet (PDF) 

 

Tariffs previously on sale

Blue+Pirce Protection Jun21 welcome bookler (PDF) (Withdrawn from sale on 3 December 2019)

Together Total Service Dec21 welcome booklet (PDF) (Withdrawn from sale on 2 December 2019)

Simply Online 1 Year Fix Dec20v3 welcome booklet (PDF) (Withdrawn from sale on 2 December 2019)

Simply Online Mar21v7 welcome booklet (PDF) (Withdrawn from sale on 2 December 2019)

Welcome Nov19 welcome booklet (PDF) (Withdrawn from sale 30 Novemeber 2019)

Welcome Prepay Nov 19 welcome booklet (PDF)  (Withdrawn from sale 30 Novemeber 2019)

More Together Nov20 welcome booklet (PDF) (Withdrawn from sale on 27 November 2019)

Better Together Nov20 welcome booklet (PDF) (Withdrawn from sale on 27 November 2019)

Total Service 2 Year Fix Nov21 welcome booklet (PDF) (Withdrawn from sale on 25 November 2019)

Together Total Service Nov21v3 welcome booklet (PDF) (Withdrawn from sale on 25 November 2019)

Simply Online 1 Year Fix Dec20v2 welcome booklet (PDF) (Withdrawn from sale on 25 November 2019)

Simply Online Mar21v6 welcome booklet (PDF) (Withdrawn from sale on 25 November 2019)

Simply Online Jun21 welcome booklet (PDF) (Withdrawn from sale on 22 November 2019)

Simply Online 1 Year Fix Dec20 welcome booklet (PDF) (Withdrawn from sale on 22 November 2019)

Simply Online May21v7 welcome booklet (PDF) (Withdrawn from sale on 14 November 2019)

Simply Online 1 Year Fix Nov20v7 welcome booklet (PDF) (Withdrawn from sale on 14 November 2019)

Easy Online 18 Month Fix May21 welcome booklet (PDF) (Withdrawn from sale on 14 November 2019)

Easy Online+Smart Home Nov21 welcome booklet (PDF) (Withdrawn from sale on 14 November 2019)

Simply Online 1 Year Fix Nov20v6 welcome booklet (PDF) (Withdrawn from sale on 8 November 2019)

Easy Online Renewal Apr21v5 welcome booklet (PDF) (Withdrawn from sale on 7 November 2019)

Easy Online+BoilerCare Oct21 welcome booklet (PDF) (Withdrawn from sale on 5 November 2019)

Simply Online+BoilerCare Oct21 welcome booklet (PDF) (Withdrawn from sale on 6 November 2019)

Easy Online Jun21 welcome booklet (PDF)  (Withdrawn from sale on 2 November 2019)

Easy Online Jun21v3 welcome booklet (PDF)  (Withdrawn from sale on 2 November 2019)

Easy Online Renewal Mar21 welcome booklet (PDF)  (Withdrawn from sale on 2 November 2019)

Simply Online 1 Year Fix Nov20v5 welcome booklet (PDF) (Withdrawn from sale on 1 November 2019)

Simply Online May21v6 welcome booklet (PDF) (Withdrawn from sale on 1 November 2019)

Together Total Service Nov21v2 welcome booklet (PDF) (Withdrawn from sale on 1 November 2019)

Simply Online 1 Year Fix Nov20v4 welcome booklet (PDF) (Withdrawn from sale on 30 October 2019)

Simply Online May21v5 welcome booklet (PDF) (Withdrawn from sale on 30 October 2019)

Together Total Service Nov21 welcome booklet (PDF) (Withdrawn from sale on 21 October 2019)

Simply Online May21v4 welcome booklet (PDF) (Withdrawn from sale on 21 October 2019)

Simply Online 1 Year Fix Nov20v3 welcome booklet (PDF) (Withdrawn from sale on 21 October 2019)

Easy Online+Smart Home Oct21v2 welcome booklet (PDF) (Withdrawn from sale on 17 October 2019)

Total Service 2 Year Fix Oct21v2 welcome booklet (PDF) (Withdrawn from sale on 17 October 2019)

Together Online 1 Year Fix Oct20 (PDF)  (Withdrawn from sale on 15 October 2019)

Together Online 2 Year Fix Oct21 (PDF)  (Withdrawn from sale on 15 October 2019)

Simply Online May21v3 welcome booklet (PDF) (Withdrawn from sale on 15 October 2019)

Simply Online 1 Year Fix Nov20v2 welcome booklet (PDF) (Withdrawn from sale on 15 October 2019)

Easy Online May21v2 welcome booklet (PDF)  (Withdrawn from sale on 11 October 2019)

Easy Online May21 welcome booklet (PDF)  (Withdrawn from sale on 11 October 2019)

Easy Online 18 Month Fix Apr21 welcome booklet (PDF) (Withdrawn from sale 10 October 2019)

Simply Online May21v2 welcome booklet (PDF) (Withdrawn from sale on 10 October 2019)

Simply Online 1 Year Fix Nov20 welcome booklet (PDF) (Withdrawn from sale on 10 October 2019)

Simply Online May21 welcome booklet (PDF) (Withdrawn from sale on 9 October 2019)

Simply Online 1 Year Fix Oct20v4 welcome booklet (PDF) (Withdrawn from sale on 3 October 2019)

Simply Online Apr21v7 welcome booklet (PDF) (Withdrawn from sale on 3 October 2019)

GoElectric Sep20v2 welcome booklet (PDF) (Withdrawn from sale on 30 September 2019)

Easy Online+Smart Home Oct21 welcome booklet (PDF) (Withdrawn from sale on 30 September 2019)

Simply Online+BoilerCare Sep21 welcome booklet (PDF) (Withdrawn from sale on 30 September 2019)

Prepay Total Service Nov20 welcome booklet (PDF) (Withdrawn from sale on 30 September 2019)

Simply Online 1 Year Fix Oct20v3 welcome booklet (PDF) (Withdrawn from sale on 27 September 2019)

Simply Online Apr21v6 welcome booklet (PDF) (Withdrawn from sale on 27 September 2019)

Simply Online Apr21v5 welcome booklet (PDF) (Withdrawn from sale on 20 September 2019)

Total Service 18 Month Fix Apr21 welcome booklet (PDF) (Withdrawn from sale on 19 September 2019)

Total Service 2 Year Fix Oct21 welcome booklet (PDF) (Withdrawn from sale on 19 September 2019)

Simply Online 1 Year Fix Oct20v2 welcome booklet (PDF) (Withdrawn from sale on 16 September 2019)

Simply Online Apr21v4 welcome booklet (PDF) (Withdrawn from sale on 16 September 2019)

Simply Online 1 Year Fix Oct20 welcome booklet (PDF) (Withdrawn from sale 13 September 2019)

Simply Online Apr21v3 welcome booklet (PDF) (Withdrawn from sale 13 September 2019)

Simply Online 1 Year Fix Sep20v4 welcome booklet (PDF) (Withdrawn from sale 10 September 2019)

Simply Online Apr21v2 welcome booklet (PDF) (Withdrawn from sale 10 September 2019)

Easy Online Apr21 welcome booklet (PDF) (Withdrawn from sale 6 September 2019)

Easy Online Apr21v2 welcome booklet (PDF) (Withdrawn from sale 6 September 2019)

Easy Online Apr21v3 welcome booklet (PDF) (Withdrawn from sale 6 September 2019)

Easy Online Apr21v4 welcome booklet (PDF) (Withdrawn from sale 6 September 2019)

Easy Online+BoilerCare Sep21 welcome booklet (PDF) (Withdrawn from sale 5 September 2019)

Easy Online+Smart Home Aug21v2 welcome booklet (PDF) (Withdrawn from sale 5 September 2019)

Simply Online Apr21 welcome booklet (PDF) (Withdrawn from sale 3 September 2019)

Easy Online 18 Month Mar21 welcome booklet (PDF) (Withdrawn from sale 3 September 2019)

Easy Online Renewal Aug20v2 welcome booklet (PDF)  (Withdrawn from sale on 31 August 2019)

Blue+Price Protection Apr21 welcome booklet (PDF) (Withdrawn from sale 31 August 2019)

Blue+Price Protection Apr21v2 welcome booklet (PDF) (Withdrawn from sale 31 August 2019)

Easy Online Renewal Sep20 welcome booklet (PDF)  (Withdrawn from sale on 30 August 2019)

Simply Online 1 Year Fix Sep20v2 welcome booklet (PDF) (Withdrawn from sale 29 August 2019)

More Together Aug20 welcome booklet (PDF) (Withdrawn from sale 29 August 2019)

Total Service 18 Month Fix Mar21 welcome booklet (PDF) (Withdrawn from sale 13 August 2019)

Total Service 2 Year Fix Aug21 welcome booklet (PDF) (Withdrawn from sale 13 August 2019)

Simply Fixed Aug21 welcome booklet (PDF) (Withdrawn from sale 13 August 2019)

Blue+Price Protection Mar21 welcome booklet (PDF) (Withdrawn from sale 9 August 2019)

Blue+Price Protection Mar21v2 welcome booklet (PDF) (Withdrawn from sale 9 August 2019)

Simply Online Mar21v5 welcome booklet (PDF) (Withdrawn from sale 6 August 2019)

Simply Online 1 Year Fix Sep20 welcome booklet (PDF) (Withdrawn from sale 6 August 2019)

Blue+Price Protection Feb21 welcome booklet (PDF) (Withdrawn from sale 31 July 2019)

Simply Online 1 Year Fix Aug20v4 welcome booklet (PDF) (Withdrawn from sale 31 July 2019)

Simply Online Mar21v4 welcome booklet (PDF) (Withdrawn from sale 31 July 2019)

Simply Online 18 Month Feb21 welcome booklet (PDF) (Withdrawn from sale 22 July 2019)

Simply Online Mar21v3 welcome booklet (PDF) (Withdrawn from sale 19 July 2019)

Simply Online 1 Year Fix Aug20v3 welcome booklet (PDF) (Withdrawn from sale 19 July 2019)

Total Service 1 Year Fix Aug20 welcome booklet (PDF) Withdrawn from sale 18 July 2019)

GoElectric Sep20 welcome booklet (PDF) (Withdrawn from sale 18 July 2019)

Simply Online Mar21v2 welcome booklet (PDF) (Withdrawn from sale 12 July 2019)

Simply Online 1 Year Fix Aug20v2 welcome booklet (PDF) (Withdrawn from sale 12 July 2019)

Easy Online+Smart Home Aug21 welcome booklet (PDF) (Withdrawn from sale 11 July 2019)

Easy Online 18 Month Feb21 welcome booklet (PDF) (Withdrawn from sale on 9 July 2019)

Simply Online Mar21 welcome booklet (PDF) (Withdrawn from sale on 30 June 2019) 

Simply Online 1 Year Fix Aug20 welcome booklet (PDF) (Withdrawn from sale on 30 June 2019) 

Easy Online Renewal Jun20v2 welcome booklet (PDF) (Withdrawn from sale on 30 June 2019) 

Easy Online Exclusive Jul20v4 welcome booklet (PDF) (Withdrawn from sale on 26 June 2019)

Easy Online Renewal Aug20 welcome booklet (PDF) (Withdrawn from sale on 25 June 2019)

GoElectric Jun20 welcome booklet (PDF) (Withdrawn from sale on 20 June 2019)

BIue+Price Freeze Jun21 welcome booklet (PDF) (Withdrawn from sale on 20 June 2019)

Easy Online Exclusive Jul20v3 welcome booklet (PDF) (Withdrawn from sale on 18 June 2019)

Easy Online Exclusive Jul21 welcome booklet (PDF) (Withdrawn from sale on 18 June 2019)

Easy Online 1 Year Fix Jul20v2 welcome booklet (PDF) (Withdrawn from sale on 13 June 2019)

Easy Online Exclusive Jul20v2 welcome booklet (PDF) (Withdrawn from sale on 7 June 2019)

BIue+Price Protection Jun20 welcome booklet (PDF) (Withdrawn from sale on 6 June 2019)

Energy+Heating Control May21 welcome booklet (PDF) (Withdrawn from sale on 6 June 2019)

Easy Online Renewal Jun20 welcome booklet (PDF) (Withdrawn from sale on 3 June 2019)

Easy Online Jul20 welcome booklet (PDF) (Withdrawn from sale on 30 May 2019

DualFuel Saver Apr21 welcome booklet (PDF) (Withdrawn from sale on 23 May 2019)

Blue+Fixed Prepay September 2020 welcome booklet (PDF) (Withdrawn from sale on 23 May 2019)

Easy Online Exclusive May20v2 welcome booklet (PDF) (Withdrawn from sale on 18 May 2019)

Easy Online Jun20 welcome booklet (PDF) (Withdrawn from sale on 16 May 2019)

Easy Online Exclusive May20 welcome booklet (PDF) (Withdrawn from sale on 9 May 2019)

Easy Online Exclusive Jun20v4 welcome booklet (PDF) (Withdrawn from sale on 23 April 2019)

Easy Online Exclusive Jun20v3 welcome booklet (PDF) (Withdrawn from sale on 15 April 2019)

BIue+Price Freeze May21v2 welcome booklet (PDF) (Withdrawn from sale on 11 April 2019)

BIue+Price Protection Apr20 welcome booklet (PDF) (Withdrawn from sale on 11 April 2019)

Easy Online Apr20 welcome booklet (PDF) (Withdrawn from sale on 11 April 2019)

Easy Online Exclusive Jun20v2 welcome booklet (PDF) (Withdrawn from sale on 9 April 2019)

Easy Online Exclusive Jun20 welcome booklet (PDF) (Withdrawn from sale on 4 April 2019)

Simply Fixed Apr20v2 welcome booklet (PDF) (Withdrawn from sale on 1 April 2019)

Easy Online Renewal Mar20v2 welcome booklet (PDF) (Withdrawn from sale on 31 March 2019)

Easy Online Exclusive Jul20 welcome booklet (PDF) (Withdrawn from sale on 18 March 2019)

Easy Online Exclusive Mar20v3 welcome booklet (PDF) (Withdrawn from sale on 14 March 2019)

BIue+Price Freeze May21 welcome booklet (PDF) (Withdrawn from sale on 13 March 2019)

Easy Online Mar20 welcome booklet (PDF) (Withdrawn from sale on 11 March 2019)

BIue+Price Protection Mar20v2 welcome booklet (PDF) (Withdrawn from sale on 11 March 2019)

Easy Online Exclusive Mar20v2 welcome booklet (PDF) (Withdrawn from sale on 7 March 2019)

Simply Fixed Feb21 welcome booklet (PDF) (Withdrawn from sale on 4 March 2019)

Easy Online Renewal Mar20 welcome booklet (PDF) (Withdrawn from sale on 28 February 2019)

Energy+BoilerCare Feb21 welcome booklet (PDF) (Withdrawn from sale on 28 February 2019)

Easy Online Renewal Feb20 welcome booklet (PDF) (Withdrawn from sale on 28 February 2019)

Energy+Heating Control Feb21 welcome booklet (PDF) (Withdrawn from sale on 28 February 2019)

BIue+Price Freeze Feb21 welcome booklet (PDF) (Withdrawn from sale on 28 February 2019)

Simply Fixed Jun20v2 welcome booklet (PDF) (Withdrawn from sale on 22 February 2019)

Easy Online Exclusive Mar20 welcome booklet (PDF) (Withdrawn from sale on 21 February 2019)

Easy Online Exclusive Feb20v3 welcome booklet (PDF) (Withdrawn from sale on 11 February 2019)

Simply Fixed Feb20 welcome booklet (PDF) (Withdrawn from sale on 6 February 2019)

Easy Online Exclusive Feb20v2 welcome booklet (PDF) (Withdrawn from sale on 31 January 2019)

Easy Online Feb20 welcome booklet (PDF) (Withdrawn from sale 29 January 2019)

BIue+Price Protection Mar20 welcome booklet (PDF) (Withdrawn from sale 28 January 2019)

Easy Online Exclusive Feb20 welcome booklet (PDF) (Withdrawn from sale 28 January 2019)

BIue+Price Protection Jan20 welcome booklet (PDF) (Withdrawn from sale 17 January 2019)

Easy Online Jan20 welcome booklet (PDF) (Withdrawn from sale 10 January 2019)

Easy Online Exclusive Jan20 welcome booklet (PDF) (Withdrawn from sale on 31 December 2018)

Easy Online Exclusive Dec19v2 welcome booklet (PDF) (Withdrawn from sale 5 December 2018)

Simply Fixed Jan20 welcome booklet (PDF) (Withdrawn from sale 27 December 2018)

Energy+Heating Control Nov20 (PDF) (Withdrawn from sale 29 November 2018) 

Energy+BoilerCare Nov20 welcome booklet (PDF) (Withdrawn from sale 29 November 2018)

Easy Online Exclusive Dec19 welcome booklet (PDF) (Withdrawn from sale 26 November 2018)

Simply Fixed Dec19 welcome booklet (PDF) (Withdrawn from sale 26 November 2018)

Simply Fixed Jun20 welcome booklet (PDF) (Withdrawn from sale 16 October 2018)

Connect+Control Amazon Echo Mar21 welcome booklet (PDF) (Withdrawn from sale 3 October 2018) 

Blue+Heating Protect Oct20 welcome booklet (PDF) (Withdrawn from sale 30 September 2018)

Easy Online Exclusive Oct20 welcome booklet (PDF) - (Withdrawn from sale 25 September 2018) 

Easy Online Collective Sep20 welcome booklet (PDF) - (Withdrawn from sale 23 August 2018)