Don’t let a boiler repair leave you out of pocket – protect your home with Heating Protect

Key areas covered

  • Boiler, controls, radiators and thermostat
  • A yearly boiler service
  • Up to £500 towards the cost of a replacement boiler(1)
  • Up to £150 towards the cost of a hotel (if you can’t stay in your home for more than 24 hours )(2)
  • Protection for your home's plumbing*
  • Protection for your home's wiring*

For homeowners with boilers up to 11 years old 

T&Cs apply

Key areas not covered

  • Clearing air locks, unblocking pipes, correcting poor circulation or balancing radiators
  • Damage caused by rust, sludge, scale or corrosion
  • Leaking gas feed pipes to the boiler
  • Repair or replacement of designer or cast iron radiators, or radiators longer than 1.5 metres
  • Any claims made in the first 30 days of your policy 

For full details of what is and isn't covered click here 

T&Cs apply

What it costs

£50 excess

Buy before 31 December and get 12 months Plumbing and Wiring cover FREE*

£15.95 per month 

12 monthly instalments 

(£191.40 per year)


£0 excess

Buy before 31 December and get 12 months Plumbing and Wiring cover FREE*

£18.95 per month 

12 monthly instalments 

(£227.40 per year)


What happens next

Click 'Get cover' on your chosen excess to sign up online or call Intana on 01444 442 878(3)

Intana will contact you to arrange an appointment to inspect and service your boiler

An approved contractor will inspect and service your boiler to check it is in good working order and will tell you if any work is needed before cover can start

Full cover will start once the initial 30 day exclusion period has expired and you have had any necessary work completed

Current customers

If you're already covered by one of these policies and need to make a claim, please call Intana's 24 hour claims line on 01444 442 877.

Or if you've got any questions about your policy or would like to renew, call 01444 442 879(3).

Are you in the market for landlord cover?

Did you know we have a range of landlord policies all brought to you by our trusted supplier Intana.

Full T&Cs apply 

Prices are for domestic customers unless otherwise stated.

EDF Energy Protect is a range of insurance products provided by Intana across the mainland of England, Scotland, Wales and Northern Ireland, plus the Isle of Wight, the Isle of Man and the Channel Islands.

* This promotion will run from 0001 BST on 25 September 2017 to 2359 GMT on 31 December 2017 (the “Offer Availability Period”) and is limited to a maximum of 1000 Heating Protect policies purchased during the Offer Availability Period. This promotion is available for all new Heating Protect customers within the Offer Availability Period. The free covers that will be applied for the same property during this promotion are Wiring Protect and Plumbing Protect only, when a Heating Protect policy is purchased. If a £50 excess is chosen for Heating Protect cover, a £50 excess will also apply to the additional Plumbing and Wiring covers. Minimum 12 month contract applies. Prices will revert to standard rates at policy renewal date. This promotion is for domestic customers only, cannot be used in conjunction with any other offer and may be withdrawn at any time. Prices include IPT at current rate.

EDF Energy Protect is sold and administered by Collinson Insurance Services Ltd trading as Intana. The policies are underwritten by Great Lakes Insurance SE, UK Branch.

EDF Energy Customers Plc is an Appointed Representative of Collinson Insurance Services Limited (t/a Intana) which is authorised and regulated by the Financial Conduct Authority. Financial Services Register number 311883.

This information can be checked on the Financial Services Register.