Our insurance services

Make sure you have one less thing to worry about with our award-winning range of energy insurance. We’ve teamed up with our trusted supplier Intana to bring you Boiler, Heating and Total Protect insurance cover. These insurance products are suitable for homeowners with boilers up to 11 years old. With EDF Energy's insurance products, there's an option for different households and budgets.

Get an Amazon.co.uk Gift Card up to £50


Get an Amazon.co.uk Gift Card with one of our insurance products: £30 wtih Heating Protect or a £50 if you buy Total Protect. Buy before 4 January 2019. Terms and conditions apply.

Boiler Protect

From just £7.92 a month(2)

Boiler Protect full details

Key areas covered:
  • Boiler, controls and thermostat
  • A boiler service in your first year 
  • Up to £500 towards a replacement boiler(3)

Heating Protect

From just £12.16 a month(4)

Comes with a £30 Amazon.co.uk Gift Card

Defaqto five star rating

Key areas covered:

  • Boiler, controls, thermostat and central heating system
  • Yearly boiler service
  • Up to £500 towards a replacement boiler(3) and up to £150 hotel expenses(5)

Heating Protect full details

Total Protect

From just £14.76 a month(6)

Comes with a £50 Amazon.co.uk Gift Card 

Defaqto five star rating

Key areas covered: 

  • All the cover from Heating Protect, as well as:
  • Plumbing, drainage and dislodged roof tiles
  • Internal electrical wiring 
  • Pest infestations

Total Protect full details

Why take out an insurance product from us?


  • Keep your home and boiler running smoothly

  • Don't be left in the cold – make sure you stay toasty

  • We have a range of insurance options to suit your needs

  • You can call or go online to contact us – making it easier for you

  • You can relax knowing we have you covered.

Every policy includes:

  1. A UK-wide network of audited and qualified contractors
  2. A claims helpline that's open 24 hours a day, seven days a week
  3. A 12 month warranty with all parts included.

Full T&Cs apply

I want Protect insurance – what happens next?

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Click through to your chosen product to sign up online or call Intana on 01444 442 878(7) 

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Intana will contact you to arrange an appointment to carry out your first service(8)

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Full cover will begin 14 days from the start date of your policy and once you've had any necessary work completed 

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Intana's approved contractor will carry out the first service to confirm your boiler's in good working order. They'll tell you if any work is needed before cover can start.

Are you a landlord?

Good news. We have Landlord Heating Protect too, in partnership with our insurance supplier Intana. Interested? Call Intana on 01444 442 978(7).

Current customers

If you're already covered by one of our policies and need to make a claim, please call Intana's 24 hour claims line on 0800 082 3426.

Get a quick energy quote

Find out if you could save by switching your gas and electricity to EDF Energy today

Full T&Cs apply 

Prices are for domestic customers unless otherwise stated.

EDF Energy Protect is a range of insurance products provided by Intana across the mainland of England, Scotland, Wales and Northern Ireland, plus the Isle of Wight.

EDF Energy Protect is sold and administered by Collinson Insurance Services Ltd trading as Intana. The policies are underwritten by Great Lakes Insurance SE, UK Branch.

EDF Energy Customers Ltd is an Appointed Representative of Collinson Insurance Services Limited (t/a Intana) which is authorised and regulated by the Financial Conduct Authority. Financial Services Register number 311883.

This information can be checked on the Financial Services Register.