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Gas PAYG L&G TSG: Step 8 – Smart to Smart exchange

The below steps are for Smart to Smart Exchange jobs only (otherwise proceed to PPMID):

  • Open the Customer Familiarisation screen.
  • Ensure you have clicked the ‘Customer Familiarisation’ tick box on Exisiting Gas Meter Details page to enable the Customer Familiarisation page to open on the ToughPad.