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Gas Credit L&G TSG: Step 6 – Press ‘Joined’ button

Ensuring ToughPad is connected to the network, press the 'Joined' button on ToughPad to trigger the Commission Device.

The TXID (Transaction) Success message will be displayed on ToughPad.

The meter will wake up every four minutes for one hour and then count down. It will wake up starting at 15 and count backwards.

Having problems? See our Troubleshooting Guide below.


There are a few issues you may encounter:

No transaction ID displayed on ToughPad

  • Check ToughPad connectivity and press 'Joined' on ToughPad. If successful, repeat step 6.
  • If not, contact TSS for next steps.

Failure message received

  • Contact TSS for next steps.