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Elec Revenue Collection L&G TSG: Step 3 - Ready for commissioning

Wait for comms hub WAN and S/W lights to flash ‘Low Frequency Flash’, as shown below:

Comms Hub is now ready for commissioning.
 
Having problems? See our Troubleshooting Guide below.

Troubleshooting

 

You could experience several issues at this stage:

WAN LED Medium Frequency Flash more than 120 sec or WAN LED Off.

 

WAN LED Medium Frequency Flash more than 120 sec

Installer actions to rectify this:

  • Hard reset Comms Hub, if successful .
  • If unsuccessful, fit a SKU2 Comms Hub and T2 aerial
  • If this is unsuccessful, install a Legacy Prepay meter.
If it is not possible to fit a legacy PPM the SMETS2 meter will be left in credit mode and remote configuration attempted and if unsuccessful BAU alternative recovery methods will be followed.
WAN LED off

Installer actions to rectify this:

  • Fit a SKU2 comms hub with T2 aerial
  • In unsuccessful, install a Legacy Prepay meter
  • If a Legacy Prepay meter cannot be installed: install a non-commissioned  SMETS2 Credit electricity meter and remote commissioning attempted and if that is unsuccessful then BAU alternative recovery methods will be followed.
 

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