Elec Revenue Collection L&G TSG: Step 3 - Ready for commissioning

Wait for comms hub WAN and S/W lights to flash ‘Low Frequency Flash’, as shown below:

Troubleshooting

You could experience several issues at this stage:

WAN LED Medium Frequency Flash more than 120 sec or WAN LED Off.

WAN LED Medium Frequency Flash more than 120 sec

Installer actions to rectify this:

• Hard reset Comms Hub, if successful .
• If unsuccessful, fit a SKU2 Comms Hub and T2 aerial
• If this is unsuccessful, install a Legacy Prepay meter.

Installer actions to rectify this:

• Fit a SKU2 comms hub with T2 aerial
• In unsuccessful, install a Legacy Prepay meter
• If a Legacy Prepay meter cannot be installed: install a non-commissioned  SMETS2 Credit electricity meter and remote commissioning attempted and if that is unsuccessful then BAU alternative recovery methods will be followed.

• Step 1: Connectivity
• Step 2: Install and energise
• Step 3: Ready for commissioning
• Step 4: Scan GUIDs
• Step 5: Press 'Commission' button
• Step 6: HAN join after 2 minutes
• Step 7: Press 'Joined' Button
• Step 8: Check status