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Elec PAYG L&G TSG: Step 7 – Press ‘Joined’ button

Ensuring ToughPad is connected to the network, press the ‘Joined’ button on ToughPad.

If successful, the TXID (Transaction) Success message will be displayed on ToughPad.

Having problems? See our Troubleshooting Guide below.


There are a few issues you may encounter:

No transaction ID displayed on ToughPad.

Installer actions to rectify this:

  • Check ToughPad connectivity and press ‘Joined’ on ToughPad. If successful, proceed to step 8.
  • If this doesn’t work, contact TSS for next steps.

Failure message received

Installer actions to rectify this:

  • Contact TSS for next steps.

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