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Elec Credit L&G TSG: Step 3 - Power cycle the meter

Before commissioning the meter, you need to power cycle the meter (pull the main fuse):

  • Energise Elec Meter with Comms Hub attached.
  • After 1 minute, de-energise the Elec Meter.
  • After 2 minutes, energise the Elec Meter.
And then wait for comms hub WAN and S/W lights to flash ‘Low Frequency Flash’, as shown below:
 

Comms Hub is now ready for commissioning.


Having problems? See our Troubleshooting Guide below.

Troubleshooting


WAN LED Medium Frequency Flash more than 120 sec or WAN LED Off.


Installer actions to rectify this:

  • Hard reset Comms Hub. If successful, proceed to step 4.
  • If this doesn’t work, change Comms Hub. If this is successful, return the initial Hub to pelli-locker, marked as faulty. Now proceed to step 4.
  • If neither Comms Hub work, return Comms Hub 1 and 2 to peli-locker as faulty, confirm the customer is happy to have an aerial installed.
  • If the customer is happy to have an aerial installed:
    • Change the SKU1 Comms Hub to a SKU2 with T1 aerial, if the meter commissions, fill out aerial detail as 'True' and select 'COMP, ALL OK', include #T1 in the comments field and retain the SKU1 Comms Hub for use on another job.
    • If still no WAN after installing a T1 aerial, change the T1 aerial to a T2 aerial and fill out aerial detail as 'True' and select 'COMP, ALL OK', ensuring you include #T2 in the comments section. Install GSME and PPMID as usual.
    • If still no WAN, fill out aerial detail as 'True' and complete the job as 'COMP, COMP OTHER EXEPTIONS, INSTALL AND LEAVE', ensuring they include #T2 in the comments section.
  • If the customer is NOT happy to have an aerial:
    • Leave a SKU1 Comms Hub and complete the job as ‘COMP, COMP OTHER EXCEPTIONS, SMART METER OPERATING IN NON SMART MODE’.
  • If we cannot physically fit an aerial: 
    • Leave a SKU1 Comms Hub, fill out the aerial detail as 'False' and complete the job as ' COMP, COMP OTHER EXCEPTIONS, SMART METER OPERATING IN NON SMART MODE'.

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