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Elec Credit L&G TSG: Step 2 - Install and energise

Install and energise the Electric Meter before attaching the Comms Hub. Once the meter is powered up, attach the Comms Hub and wait as the LED initiates a sequence of flashing – All lights solid for 10 seconds, pulsing for 10 seconds and then off for 10 seconds.


Having problems? See our Troubleshooting Guide below.

Troubleshooting

There are a few issues you may encounter:

If there’s no power to the Electric Meter you’ll see a blank display.


Installer actions to rectify this:

  • Change the Electric Meter. If this is successful, return the initial Electric Meter to pelli-locker. Populate the return bag (Section k) or returns label as 'POWER ISSUE’. Now proceed to step 3.
  • If this second meter doesn’t work either, return both Electric Meters to pelli-locker, populating both return bags (Section k) or returns labels as 'POWER ISSUE’.
  • Contact TSS for next steps.

Or if there is no power to Comms Hub you will see all of the LED lights remain off.

Installer actions to rectify this:

  • Remove Comms Hub for 3 mins (Comms Hub Reset).
  • Now replace Comms Hub onto meter.
  • If successful, proceed to step 3.
  • If not, change the Comms Hub.
  • If this is successful, return the Comms Hub 1 to pelli-locker (populate returns bag section K or label as 'Power Issue’) and proceed to step3.
  • If the new Comms Hub doesn’t work, try changing the Electric Meter instead and retry Comms Hub 1.
  • If this works, return the initial Electic Meter to pelli-locker and reuse the second Comms Hub. When returning Electric Meter1 the returns label should be populated as 'Not powering up Comms hub’. Proceed to step 3.
  • If this doesn’t work, return the Electric Meter to pelli-locker and reuse both Comms Hubs. Contact TSS for next steps.

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