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Smart Pay As You Go

Topping up by smart Pay As You Go for the first time

You can start topping up your smart electricity meter as soon as you receive a text saying that your electricity account is up and running for PAYG payments.

And you can start topping up your smart gas meter as soon as you get a text to say your gas account is set up for PAYG payments.

So that's one text for electricity and another for gas, if you have both fuels.

You'll get your text(s) within 24 hours of:

  • Switching your smart meter to PAYG
  • Having a brand new smart meter installed
  • Asking us to set up a PAYG account for you after moving into a new home with a smart meter

Sometimes it'll take a little longer than 24 hours before you get your text.

Can I use any energy while I wait for my text(s)?

Of course, you can use your electricity and gas in the normal way. We'll simply take a payment for any energy you've used from your very first top up.

Find out how to top up