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Meter and meter readings

I'm having trouble with a...

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Faulty or damaged meter

I have a traditional prepayment meter (not smart)....

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No

Some of my gas appliances are still working...

Who do I call if some of my gas appliances aren't working?

Do you have a problem with your gas, but some of your gas appliances are still working?

Please get in touch with a Gas Safe-registered engineer. They can help you work out what the problem is.