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Meters and meter readings

I have a smart meter...

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How to read a gas smart meter that has two white buttons to the right of the screen

About your smart meter reading

Normally, a smart meter sends us your readings automatically. So please only give us a reading if we've asked you to do this.

If we've asked you for a reading, please take it from the meter itself – not your in-home display. Your meter is usually on a wall or board; your in-home display either plugs into a socket or runs on batteries.

It looks like you have a have an ‘EDMI’ meter. It's really easy to read this type of smart gas meter:

  1. Press the right button to wake up the screen (it might say 'OK' or have an arrow on it)
  2. Write down the numbers you see (they'll be in front of 'M3') – this is your reading
Tips to read your meter

When you're reading your gas meter, ignore any zeros at the front of the number – and ignore any numbers after the decimal point (the dot).

Need to read your smart electricity meter too? Find out how to read your electricity smart meter