I'm having trouble with a...
I'm having trouble with a...
ChangePrepayment meter (not smart)
Here are a couple of simple fixes for an electricity prepayment key that's not working:
If you didn't have any luck with the quick fixes above ask us for a new key. You'll usually get you new key within five working days.
Need a new key in a hurry? Get in touch – we might be able to arrange for you to pick one up at your local top-up outlet.
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Meter and meter readings