Elec Credit L&G TSG: Step 8 – Check status Electric only install

After 2 mins, press the 'Check Status' button on ToughPad to confirm commissioning process is continuing.

You CANNOT proceed to PPMID if you see:

• 8.1.1 – Commission Device Sync Clock - In Progress / Success /Failure
• Data Model Update – In Progress / Success

You CAN proceed to PPMID if you see:

• 1.1.1 - Update Primary Tariff - In Progress / Success
• 6.14.2 - Auxilary Load Control Schedular
• 6.15.1 - Update Security Credentials (KRP)
• 1.6 - Update Payment Mode
• 4.1.1 - Read Instantaneous Import Registers
• 4.1.2 - Read Instantaneous Import TOU Matrices

Troubleshooting

8.1.1 – Commission Device Sync Clock – In Progress / Success /Failure

Installer actions to rectify this:

• After 10 minutes, press 'Check Status' - if failure message received change Electric meter and Comms Hub once and go back to Step 2.
• If this doesn’t work, contact TSS for next steps.

Installer actions to rectify this:

• Contact TSS.

• If Elec only install, proceed to PPMID.
• If Dual Fuel install, proceed to Gas meter and PPMID.