EDF launches free smart display helping customers reduce their bills with real time electricity prices, energy use and spending

With bills set to rise sharply over the coming months, EDF has launched a free smart in-home display for customers on its FreePhase tariff, giving households a simple new way to see electricity prices, energy use and spending in real time.

With the launch of SeeZero, EDF becomes the first UK energy supplier to offer customers an in-home display that shows dynamic electricity prices. The SeeZero display shows FreePhase pricing information by combining live smart meter data with current and future tariff prices. Customers can save money by viewing what electricity is costing them today, check upcoming prices, monitor their energy use and identify opportunities to use electricity when it costs less.

The launch supports customers on EDF's two FreePhase tariffs, which were designed to help households benefit from using electricity at different times of day.

FreePhase Static* offers the same three-rate structure, but with unit rates fixed for 24 months. On FreePhase Static, night rates (green) are up to 33% cheaper compared to the standard variable tariff.

In addition to everyday savings, FreePhase customers benefit from free electricity when there’s an excess of renewable generation and electricity demand is low. These events provide another opportunity for customers to lower costs by using electricity during eligible periods, whether charging a vehicle, running appliances or powering household devices.

With SeeZero, customers can:

Joe Souto, EDF Retail Director, said: "With average bills set to rise from 1 January we are always looking at ways to help customers bring their costs down. We are delighted that FreePhase has helped customers save £140,000 by giving them greater control over their energy use. The SeeZero display will make it easier to act on that choice by bringing energy prices, energy use and spending together in one place.

“The display has been developed to help those wanting to take a more active role in managing their energy use and when most efficient to complete everyday tasks such as running washing machines, dishwashers or other flexible appliances.”

Alongside customer-facing benefits, the SeeZero device also includes customer access device (CAD) functionality, which will enable EDF to offer customers access to real-time energy data and to create a platform for future smart energy services and innovations.

 

 

*Static requires a smart meter that sends readings every 30 minutes, and customers are required to pay by Direct Debit.

Savings are based on a comparison of unit rates against EDF's Standard Variable Tariff. FreePhase Dynamic savings are calculated using the average dynamic tariff rates over the previous 12 months. As FreePhase Dynamic rates vary daily in line with wholesale electricity prices, future savings may be higher or lower. FreePhase Static savings are based on Freephase Static 24m v10 tariff rates. Actual customer savings will depend on region, usage patterns and the proportion of electricity consumed during red, amber and green periods. All rates are national average.