May '25 customer newsletter

Here's your latest update! 

This month we’re helping our customers earn money and free electricity, we've advice on the RTS meter switch, and celebrate our fantastic energy supervisor, David! And don't miss your chance to enter our fantastic staycation competition!

Earn free electricity on Sundays💡

We're on a mission to help you lower your bills and carbon footprint. Earn 16 hours of free electricity every Sunday simply by shifting your weekly peak electricity use by 50%!⁽¹⁾. To take part, you'll need a smart meter that's set to send us readings every 30 minutes. Sign up by 11.59pm on 1 June 2025 to join June's Sunday Saver Challenge

"David at EDF saved my life"🧡

We put our customers at the heart of everything we do. In this heartfelt Trustpilot review, see how our teams go above and beyond to help. It's because of our brilliant energy specialists, like David, that we've been able to achieve a 4.7 rating on Trustpilot, from over 135,000 reviews. Read David's Trustpilot review

Friends are the family you choose 🤗

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We're celebrating the International Day of Families by boosting the amount of credit you'll get when you refer a friend to EDF! Each time you refer a friend, you'll earn £75, and your loved one will receive £50⁽²⁾. Don't forget, you can now track your referrals in MyAccount and on the EDF mobile app. Offer ends 31 May 2025. Refer a friend today

Do you have an RTS meter?

From 30 June 2025, the Radio Teleswitch signal will close down.

If you use an older electricity meter for off-peak power or heating, you may need a meter change. We're calling customers to book-in their meter change appointment. If you think you're affected, and haven't heard from us, please get in touch.

The countdown is ticking...

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We've teamed up with søster to give you a chance to win an unforgettable UK staycation! Choose from one of five stunning properties across the UK, plus enjoy £700 spending money. Hurry – our second winner will be drawn soon! 

Enter by 31 May 2025 for your chance to win. #WinWithEDF 

Terms and conditions apply

Enter now!

Competition ends 11 December 2025, 11:59pm

_{Castle on the Well by Unique Homestays. All images © Unique Homestays}