Meter and meter readings
I'm having trouble with a...
I have a traditional prepayment meter (not smart)....
The problem is...
I can smell gas
My meter is damaged
I have a noisy meter – is this normal?
The clock on my Economy 7 meter is wrong – how do I get it fixed?
My meter's box is broken – or I've lost the key. What do I do?
My meter reading doesn't change - what do I do if my meter isn't recording my energy use?
I don't think my meter readings are right – what can I do to check?
Faulty or damaged in-home display (smart)
Some of my gas appliances are still working...
Who do I call if some of my gas appliances aren't working?
Do you have a problem with you gas, but some of your gas appliances are still working?
Please get in touch with a Gas Safe-registered engineer. They can help you work out what the problem is.
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