When should I give my meter readings – I pay by Card, Cash or Cheque (Monthly)

We'll ask you for a meter reading each month – you'll get an accurate bill just after you submit this reading. If we don't get your reading on time, we'll send you an estimated bill.

Why you might get a meter reading reminder every three months
If we don’t have an email address or mobile phone number for you, you’ll get a meter reading reminder by post every three months.
 

Did you get an estimated bill?

Send us a meter reading just after getting your estimated bill, and we'll cancel it. We'll then send you a new bill based on your meter reading.