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When I give you a meter reading, should I get a bill?

You don't always get a bill after you give a meter reading. In most cases, you only get a bill when one is due - and that's when we ask you to give us a meter reading.

This way, you get the right number of bills each year. It helps to keep things simple.

The number of meter readings we ask you for depends on the way you pay – find out how many meter readings you should give each year.

What happens after you give a meter reading also depends on the way you pay – find out what happens after you give us a meter reading.