What happens if I give an extra reading – I pay by Card, Cash or Cheque (Monthly)?

You only need to give us a meter reading when we ask for it. If you give us an extra reading, we simply add it to your records.

This lets us know the exact amount of energy you've used since your last reading. That means we can charge it at the right price when it comes to your next bill.

So you won't get a bill – and your balance won't be updated in MyAccount either.
 

Just had an estimated bill?

You can send us a meter reading, and we'll cancel your estimated bill. We'll then send you a new bill based on your meter reading.