No energy supply or disconnection
I've lost my...
I smell burning, or see sparks or smoke...
I still have some electricity...
My meter is...
The main trip switch in my fuse box is still on...
My neighbours still have power...
What do I do if there's a power cut?
- Switch off your electrical appliances – so they don't get damaged from the power surge that happens when your electricity comes back on
- Leave a light on – so you know when your electricity comes back on
- Check your neighbours – if their electricity is out too, your local area has power cut (if they have electricity, you might want to check your trip switches)
- Call 105 to report the power cut – this number gets you through to your local electricity network operator (calls are free)