Topping up when you first move in to a home with a PAYG meter

Does your new home have smart Pay As You Go meter? Get in touch, and we'll get you up and running. As soon as we've set up your account, you can start topping up.

Please don't use the previous occupier's top-up card. Your credit will go onto their account, rather than onto your meter – and so you'll run out of credit.

What happens if I run out of credit?

Your energy supply will be cut off if you run out of credit. So please get in touch before your balance drops to £0.


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