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Set auto top-ups

Make sure your smart PAYG meter never runs out of credit by setting auto top-ups. Go the app or MyAccount to choose how much you want to add and when. Maybe you'd like to add £10 of credit every time your balance drops to £5, for instance.

We'll let you know every time you've topped up, so you can keep track of your payments.

Set auto top-ups in the app:

  1. Tap ‘Manage electricity’ or ‘Manage gas’ on the PAYG screen – and select 'Auto top-ups'
  2. Choose when your auto top-ups happen – and how much credit to add each time
  3. Enter your credit or debit card details and tap “Update auto top-up"

Download on the App StoreGet it on Google Play

Set auto top-ups in MyAccount:

  1. Go to My payments and select 'Auto top-ups'
  2. Choose when your auto top-ups happen, and how much credit to add each time
  3. Enter your credit or debit card details and confirm payment

Set auto top-ups