Your gas meter will get disconnected if your balance has dropped to £0. So the first thing you need to do is top back up with credit.
Once you've done that, you're ready to turn your gas back on through your L&G meter.
How it works:
- Top up with credit
- Press any button on your smart PAYG gas meter to wake it up
- Press the black button ('B') on your meter – you'll see 'For gas' appear in the bottom half of the screen
- Now press and hold the black button until told to release
- Press and hold the red button ('A') when asked to confirm your appliances are turned off; keep holding until told to release
- Wait for the valve to open – your screen should now say 'Credit ON'
