My meter's box is broken – or I've lost the key. What do I do?

It's the homeowner's responsibility to fix the meter box or get a new key. So you or your landlord will have to arrange and pay for any repair or replacement.

You can buy a new meter box, as well as meter box keys, from most DIY and hardware stores; or have a look for them online.

Did that solve your problem?

SolvedI still need help

Excellent news!

We're glad we could help.

Log into MyAccountHelp Centre home

Looks like you need some more help

Get in touch

Contact UsHelp Centre home