Meter and meter readings
I'm having trouble with a...
I have a traditional prepayment meter (not smart)....
The problem is with my...
The problem is...
My gas prepayment meter says ‘call help’
You might need one of our engineers to come out to look at your meter. Please call 0333 200 5110(1) to arrange an appointment.
Notes
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Calls may be monitored and recorded as part of our customer care programme. Calls to 0800 numbers are free from BT landlines; other network operators' charges may vary. Lines are open Mon-Fri 8am to 6pm and Saturday 8am to 2pm