My gas prepayment meter says ‘call help’

You might need one of our engineers to come out to look at your meter. Please call 0333 200 5110(1) to arrange an appointment.

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  1. Calls may be monitored and recorded as part of our customer care programme. Calls to 0800 numbers are free from BT landlines; other network operators' charges may vary. Lines are open Mon-Fri 8am to 6pm and Saturday 8am to 2pm

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