I'm having trouble with a... Smart Pay As You Go Meter Prepayment meter (not smart) No energy supply or disconnection Faulty or damaged meter Smart Meter or In-Home Device Meter readings I'm having trouble with a... Change Faulty or damaged meter
I have a traditional prepayment meter (not smart).... Yes No I have a traditional prepayment meter (not smart).... Change No
The problem is... I can smell gas My meter is damaged I have a noisy meter – is this normal? Cracked glass The clock on my Economy 7 meter is wrong – how do I get it fixed? My meter's box is broken – or I've lost the key. What do I do? My meter reading doesn't change - what do I do if my meter isn't recording my energy use? I don't think my meter readings are right – what can I do to check? Faulty or damaged in-home display (smart) Something else The problem is... Change Something else
Some of my gas appliances are still working... Yes No Some of my gas appliances are still working... Change No
My gas is off – how do I get my gas turned back on Please get in touch with us. We'll help you find out who can help you get your gas turned back on.Do you have a smart PAYG meter or prepayment meter?Find out how to reconnect your smart pay as you go meterFind out how to reconnect your prepayment meter (not smart)