I'd like to know about... Getting started with Pay As You Go How to use your smart Pay As You Go meter Top ups and credits Emergency credit for smart PAYG Getting reconnected Friendly non-disconnections hours Switching supplier with PAYG I'd like to know about... Change Top ups and credits
I'd like to know about... Topping up Adding credit manually if your top up fails How to avoid running out of credit I'd like to know about... Change How to avoid running out of credit
I'd like to know... What happens if you run out of credit? How to keep on top of your balance How to set up auto top-ups How to top up on the go How to change your low-balance alert on a PAYG meter How to top up whilst you're away
Keep on top of your balance By keeping on top of your balance, you'll always know when you need to top up. You can check your balance:In the app In MyAccount (under 'Meter balance')On your in-home display and smart meter