I'm nervous about home visits – can I join the EDF Password Scheme?
Yes, you can use our password scheme for extra security around home visits. Once you've chosen your password, anyone visiting from EDF will use it before entering your home.
You can set a password by joining our Priority Service Register (PSR).
What is the PSR?
The Priority Services Register is a free service offered throughout the energy industry. As an EDF customer, you can join our register if you need extra or specialised support.
How do you join the register?
Just give us a few details about you and your circumstances by filling out an online form. The form will ask if you need extra support, and if you'd like to join the password scheme and set a password.