How to set up MyAccount to manage your account online

We can give you the answer for your type of account, once we know what your account number starts with. You can find your account number in MyAccount, and on your EDF bills, emails and letters.
 

My account number starts with '67'

MyAccount lets you manage your energy account online and on the app at any time. It lets you view your bills, make payments, send meter readings, see your energy use, and more.

It's super quick and easy to set up.

  1. Go to MyAccount
  2. Enter your email address and click 'Login'
  3. Choose 'Set up for home' at the bottom of the page

We'll then help you set a password so you can start managing your energy in MyAccount.

Download our app

Manage your energy account on the go with our award-winning app. You can use the same username and password as you do for MyAccount.
Download on the App StoreGet it on Google Play 

My account number starts with 'A'

Please log in to our help centre

You'll find answers for your type of account in our help centre for account numbers that start with 'A'.

You just need to log in or sign up to MyAccount first – this is where you'll find your new help centre.

Go to help centre

I don't know my account number

We've given you the answer for account numbers starting with '67' – this is our most common type of account. 
You can find your account number in MyAccount and on your EDF bills, email and letters.


MyAccount lets you manage your energy account online and on the app at any time. It lets you view your bills, make payments, send meter readings, see your energy use, and more.

It's super quick and easy to set up.

  1. Go to MyAccount
  2. Enter your email address and click 'Login'
  3. Choose 'Set up for home' at the bottom of the page

We'll then help you set a password so you can start managing your energy in MyAccount.

Download our app
Manage your energy account on the go with our award-winning app. You can use the same username and password as you do for MyAccount.

Download on the App StoreGet it on Google Play 

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