I don't need my meter anymore – how do I get it removed?

First, please ask your local network operator to disconnect your electricity or gas. You might have to pay for this.

Your network operator will then contact us to ask us to remove your meter within ten working days.

At this point, we'll get in touch with you to arrange an appointment to remove your meter. We'll charge you £80 to remove your meter; you'll need to pay this before we can confirm your appointment.

You’ll need to be at the property when we come to remove your meter – even if the meter is outside.


Can I have my Economy 7, 9 or 10 meter removed?

Yes, we can do this for you – as long as the meter isn't part of your electrical heating system.

Get in touch to find out more and book an appointment (we might have to charge you for the work).

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