Meters and meter readings
I'd like to know about...
I have a smart meter...
I'd like to know...
I'd like to read my...
The buttons on my gas meter are...
How to read a gas smart meter that has a black circle and arrows
Normally, a smart meter sends us your readings automatically. So please only give us a reading if we've asked you to do this.
If we've asked you for a reading, please take it from the meter itself – not your in-home display. Your meter is usually on a wall or board; your in-home display either plugs into a socket or runs on batteries.
It looks like you have a have a Elster BK-G40E meter. Follow these simple steps to read this type of smart gas meter:
- Press the middle circle button to get to 'Current meter reading'
- Write down the numbers you see (they'll be in front of 'M3') – this is your reading
When you're reading your gas meter, ignore any zeros at the front of the number – and ignore any numbers after the decimal point (the dot).
Need to read your smart electricity meter too? Find out how to read your electricity smart meter
Did you find this page helpful?Helpful thanks!I still need help
Leave feedbackLog into MyAccountHelp Centre home
We're glad we could help.
Need more help?
Contact UsGive feedbackHelp Centre home
Get in touch