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Meters and meter readings

My meter is running as an Economy 7 meter (I pay two electricity rates)...

How to read an electricity smart meter with two white buttons to the right of the screen (marked with arrows or 'K1' and 'K2')

About your smart meter reading

Normally, a smart meter sends us your readings automatically. So please only give us a reading if we've asked you to do this.

If we've asked you for a reading, please take it from the meter itself – not your in-home display. Your meter is usually on a wall or board; your in-home display either plugs into a socket or runs on batteries.

It looks like you have a Kaifa MA120 smart meter. Follow these steps to read this type of electricity meter:

  1. Watch the display on the screen change (it does this by itself)
  2. Look out for the screen with numbers in front of 'KWH'
  3. Write down these numbers – this is your meter reading
Tips to read your meter

Read the numbers from left to right; ignore any zeroes at the beginning and any numbers after the decimal point.

Need to read your smart gas meter too? Find out how to read your gas smart meter