Meters and meter readings
I'd like to know about...
I have a smart meter...
I'd like to know...
I'd like to read my...
The buttons on my electricity meter are...
My meter has...
My meter is running as an Economy 7 meter (I pay two electricity rates)...
How to read an electricity smart meter with three grey buttons
Normally, a smart meter sends us your readings automatically. So please only give us a reading if we've asked you to do this.
If we've asked you for a reading, please take it from the meter itself – not your in-home display. Your meter is usually on a wall or board; your in-home display either plugs into a socket or runs on batteries.
It looks like you have a Honeywell Elster AS300P (SMETS1) smart electricity meter.
Just press the middle grey button – then write down the numbers you see in front of the ‘KWh’. This is your meter reading.
Read the numbers from left to right; ignore any zeroes at the beginning and any numbers after the decimal point.
Need to read your smart gas meter too? Find out how to read your gas smart meter