Smart Pay As You Go Meter
I'm having trouble with...
I have a smart meter...
The problem is...
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Do I need to give a meter reading?
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My new smart meter isn't working yet
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My gas meter isn't giving readings yet – what can I do?
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My smart meter has stopped giving meter readings – what can I do about it?
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Faulty or damaged meter
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I didn't get an in-home display with my new smart meter – can I get one now?
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How do I set up my in-home display?
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Faulty or damaged in-home display
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What can I do if I've given you the wrong meter reading?
How do I set up my in-home display?
Setting up your new in-home display is really quick and easy. Just go to our in-home display set-up page, enter your EDF account number then follow the step by step instructions.