How do I change my smart meter reading frequency?

It's quick and easy to change how often you want your smart meter to send its readings:

• Go to About me in MyAccount
• Click on 'Smart meter preferences'
• Select 'half-hourly', 'daily' or 'monthly'

Smart meter read preferences

You can also change your meter reading frequency by calling our 24-hour automated phone line on 0333 009 7088⁽¹⁾ .