Meters and meter readings
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Getting a smart meter
- How do I get a smart meter?
- Will my bills go down if I get a smart meter?
- Can I get a smart meter if I have special requirements?
- Does my in-home display or smart meter use broadband?
- Can I still get my Warm Home Discount with a smart meter?
- Will a smart meter affect my feed-in tariff?
- Do I have to get a smart meter?
How do I get a smart meter?
We’re rolling out smart meters to EDF customers across the country, and aim to give all EDF customers a smart meter by 2024.
The easiest way to see if you can get one yet – and book your installation – is to go to 'Smart meters' in MyAccount.
Will my bills go down if I get a smart meter?
Getting a smart meter doesn't necessarily mean your bills will go down. But it can help you to manage your energy, because your smart in-home display shows you:
- how much energy you're using, as you're using it
- how much your energy is costing you in pounds and pence
This gives you more control of what you spend, and allows you to make decisions that will help reduce your bills.
Can I get a smart meter if I have special requirements?
Give us a call us on 0333 009 7000(1) to discuss your requirements. You can also find more about the smart meter support we can give to customers with special requirements in MyAccount.
Does my in-home display or smart meter use broadband?
Smart meters use mobile networks, not broadband connections. So you don't need broadband at home for a smart meter to work.
Each smart meter contains its own SIM card, and sends data over a mobile GSM network – so it doesn't use your mobile phone's data.
Can I still get my Warm Home Discount with a smart meter?
Yes, you can. Having a smart meter won't affect your Warm Home Discount.
Will a smart meter affect my feed-in tariff?
It won't. Your feed-in tariff won't change in any way if you opt for a smart meter.
Do I have to get a smart meter?
A lot of people are choosing to switch to a smart meters. They like to see exactly how much energy they're spending in pounds and pence – it helps them manage their energy spend!
But the only time you have to get a smart meter, is if it's part of your tariff's terms and conditions; or if your existing meter is past it's 'best-before date'.
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