Payments

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Direct Debit Whole Amount (exact monthly payments): how to set it up

We can give you the answer for your type of account, once we know what your account number starts with. You can find your account number in MyAccount, and on your EDF bills, emails and letters.

My account number starts with '67'

You can choose to pay by Direct Debit Whole Amount (exact monthly payments) when you change your energy plan or when you first switch to EDF.

You can also go to 'Payment Method Change' in MyAccount to change the way you pay at any time.

Set up Direct Debit

My account number starts with 'A'

Please log in to our help centre

You'll find answers for your type of account in our help centre for account numbers that start with 'A'.

You just need to log in or sign up to MyAccount first – this is where you'll find your help centre.

Go to help centre

I don't know my account number

We've given you the answer for account numbers starting with '67' – this is our most common type of account.
You can find your account number in MyAccount and on your EDF bills, email and letters.

You can choose to pay by Direct Debit Whole Amount (exact monthly payments) when you change your energy plan or when you first switch to EDF.

You can also go to 'Payment Method Change' in MyAccount to change the way you pay at any time.

Set up Direct Debit

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