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Smart Pay As You Go Meter

I have an in-home display...

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Which meter are you having trouble adding credit to?

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Electricity

Add smart PAYG credit manually with a UTRN through your smart electricity meter

Your credit normally gets added to your smart Pay As You Go meter within about an hour of topping up.

Can't wait that long, or it's been more than an hour? You can add your credit manually by entering your Unique Transaction Record Number (UTRN) directly into your meter.

You'll find full instructions in your meter's user manual.