Access emergency credit for smart PAYG – with your Secure Pipit 500 in-home display

You have £10 of emergency credit on your electricity meter, and £10 on your gas meter. It's there if you need a bit of time to top up when your balance gets low.

You can activate your emergency credit through your Secure Pipit 500 in-home display.

You can select 'E-Credit' from two warning screens:

1) 'Low credit' warning when your balance is low

2) 'Supply off!' warning when you run out of credit

Your home screen will say 'Emergency credit ON' once you've activated it.