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Access emergency credit for smart PAYG – through your gas meter

You have £10 of emergency credit on your gas meter. It's there if you need a bit of time to top up when your balance gets low.

You can activate your emergency credit through your meter – you'll find instructions in your meter's user manual.

Get specific instructions for your gas meter

Find out how to access emergency credit through your meter. We have some handy images of different meter types to help you work out what meter you have.

Find my meter