Gas and Electricity Emergency Number

24 hour gas emergency services 0800 111 999(1)

If you smell gas, think you have a gas leak or have any concerns regarding carbon monoxide, immediately open all windows and doors and extinguish any naked flames including cigarettes, then call the Gas Emergency Services free on 0800 111 999(1). This is a national number and is available to all areas.

Your electricity network operator looks after your electricity supply. If there’s an electrical emergency or power outage at your home, you’ll need to ring your operator. Scroll down to find your electricity network operator’s emergency contact number. To work out who your electricity distributor is you’ll need the relevant two digits from your supply number, which is shown on your electricity bill. This number is made up of 13 digits. The two digits you need can be found in the bottom-left of the ‘S grid’. The image below shows an example of this.

Alternatively, you can call EDF Energy 0800 096 9000(1) to find out who your electricity provider is.

If it’s not an emergency and you just have a question, please use the general enquiry number.