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How do I get a free in-home display for my new smart meter?

How you get your free in-home display, depends on whether your new smart meter gets connected to the network on the day it's installed, or after.

- Connected on the day: your installer will leave you with an in-home display.

- Connected after: we'll send you a letter to let you know how to order your in-home display, as soon as you meter is connected – usually within three weeks of your installation.